Policy

Attendance 

We book on a 'first come first served' basis and can accomodate most attendance preferences, in our weekly clinics.

Most clients are seen within one week of making contact, without the need to wait.

Enquiries are welcome seven days a week.

Risk Management 

We have transparent policies in terms of managing risk, to help to keep our customers safe and informed.

Dr Blackburn holds a current enhanced DBS certificate, for working with adults and children.

We are not an out of hours crisis or emergency service, but we do help clients to change risk behaviours over time, using therapy skills building. 

We also discuss ways clients can manage their risk between  sessions. However, if you are unable to keep yourself safe, between appointments, please contact your GP, Crisis support or ring 999. 

GDPR

Our service is registered with the Information Commissioner's office (ICO) and is compliant with the General Data Protection Regulations (GDPR), taking care of your confidential, personal data.

In case of an enquiry, initial contact information, is held for a period of one month to allow customers time to decide, if they wish to engage with our service.

If customers decide to attend assessment and therapy or supervision services, we provide full details of our privacy and data protection processes at the first meeting. 

Insurance

We are insured with Ansvar and Howden insurance groups for public liability and professional indemnity